Payment methods

We will not book in your profile:

• cash deposits made at a bank or a post office branch,
• deposits that were made through online payment intermediaries, e.g. Płatności.pl, PayPal, BlueCash, etc.,
• deposits from accounts not owned by you.

If the “Combine payments with the same titles” option is selected in the Customer Panel, all transfers with the same titles sent by you will be combined and made available for exchange as one deposit in the Customer Panel. This means that if we receive two transfers from you, e.g. for PLN 10 and PLN 20 with the title “BUY EUR”, you will see one deposit of PLN 30 in the Panel.

When the „Combine payments with the same titles” option is not selected and you send two transfers with the same titles, each transfer will be booked separately and must be exchanged separately.
Combining deposits with the same titles will work if all of the following conditions are met jointly:

1. all transfers must have the same titles,
2. the User’s source accounts must be in the same currency,
3. transfers must be sent to the same InternetowyKantor.pl account.

It is providing the possibility of making payment transactions (transfer of funds) to an account of another person or company. The payment service allows you to directly and easily e.g. transfer funds to a loved one or pay an invoice.

Terms and Conditions for the provision of payment services

The recipient of the transfer can be either a natural or a legal person who has an account at one of the banks operating in Poland or in one of the supported countries.

InternetowyKantor.pl does not charge for the service. Possible additional fees result from the costs of transfers to banks where Currency One does not have accounts. You can find more details in th price list.

Yes, of course, you can send the currency exchanged through InternetowyKantor.pl to your own or another person’s or institution’s foreign account, held in one of the countries we support.

Currency One is the operator of InternetowyKantor.pl, therefore all outgoing transfers are sent from the operator’s accounts. In order for the recipient of the transfer to recognize that he received it on your behalf, provide all relevant information in the transfer title (e.g. name and surname of the sender, invoice number, order title).

It is a type of barcode which can store a large amount of data. Our QR code contains the necessary data to make a transfer in PLN. The QR code complies with the standards of the Polish Bank Association described in the document “Recommendation of the Polish Bank Association regarding a two-dimensional (“2D”) code, enabling the execution of a transfer order and the activation of banking services on the Polish market”. Currently, banks only allow QR code payments in PLN.

In order to make a QR code payment, you need to download the mobile application of a bank that allows you to scan a barcode. Then, select the code scanning option (e.g. “Scan and pay”) and scan the code with your device. All the data necessary for making the payment will appear on the screen.

The QR code contains data about our bank account, the name of our company, the title of the transfer, and the amount. In the case of an exchange at the current rate, rewrite the title with the letters “CTB” and the code that we have provided in the transfer details in your profile and do not change the amount of the deposit. Generally, banking applications will not allow you to change the amount indicated in the QR code, but pay attention.

Errors appearing when reading a QR code may be caused by a malfunction of the scanner in your device.

This payment method may be used by anyone who has a mobile banking application that enables QR code scanning.

Our QR code is displayed next to transfer details for the customers of the following banks:

• Alior Bank
• BNP Paribas
• Credit Agricole
• VeloBank (formerly Getin Bank)
• mBank
• Millennium
• Pekao S.A.
• Santander Bank Poland

Pursuant to the Terms and Conditions of InternetowyKantor.pl we perform additional identity verification by checking the compliance of the data provided in the User’s Account with the data of the holder of the bank account from which the first deposit of funds intended for currency exchange is made.

Yes, an additional fee is charged when depositing funds with a payment card, Blik, Google Pay and Apple Pay. It is charged by the Top-up Settlement Agent (Przelewy24). You will be informed about the amount of the fee when ordering a payment on the Przelewy24 website. InternetowyKantor.pl is not the recipient of the fee charged by the Top-up Settlement Agent.

No, the deposit must be made only with a card belonging to the owner of the profile in InternetowyKantor.pl. You can make a deposit with a card in the following currencies: PLN, EUR, USD and GBP.

No, payments can only be made from an account belonging to the owner of the profile in InternetowyKantor.pl.

We return the funds to the account from which they were sent. The processing time depends on the payment method and operator:

• for BLIK and fast Przelewy24 deposits, the refund processing time is 1–3 working days;
• for payment cards, Google Pay and Apple Pay, depending on the card operator, the refund processing time is 7–14 or 30 calendar days.

InternetowyKantor.pl allows the use of the PayPal international online payment system. It is necessary to hold a profile in PayPal and link your bank account or card to it.

As a user of InternetowyKantor.pl you can deposit funds for an exchange via PayPal.

Supported currencies*: PLN, EUR, USD, GBP, CHF.

To make a deposit, use the funds in your PayPal account or use the card linked to your PayPal account.

You can deposit EUR 10,000** at a time, and the monthly limit is EUR 15,000**.

The PayPal payment method can only be used if you select the option of confirming the exchange rate before paying. This method is not available for other exchange rates.

* Selecting an account or card in a currency other than the payment currency declared at InternetowyKantor.pl in PayPal will result in automatic currency conversion by PayPal.

** Amounts in other currencies are converted to EUR on the day of the transaction at the exchange rate of the National Bank of Poland. The method is not available for the first deposit.

Yes, this method is paid.

The fees are:

• 1,5% of the deposit for EUR and PLN;
• 1,8% of the deposit for USD, GBP and CHF.

The method can be used by a person who has a PayPal account and an account in InternetowyKantor.pl. Additionally, to use the PayPal method, it is necessary to provide a residential address or a company’s registered address within the European Economic Area in your profile in InternetowyKantor.pl. The PayPal account must be registered with the same data as the ones provided in InternetowyKantor.pl. Payments can only be made from the PayPal account belonging to the InternetowyKantor.pl profile owner. The data have to match.

The method is not available for the first deposit.

It is not possible to pay the money from InternetowyKantor.pl out to a PayPal wallet.

Relevant Terms and conditions are available here.